PayTime - Seamless. secure & reliable online payment experience - Pay mobile bills, Internet bills, Utility Bills and more

Privacy Policy:

PayTime Privacy Policy is designed and developed to address the privacy and security of your personal information provided to us.

Personal Information:

Personal information is any information that can be used to uniquely identify, contact, or locate an individual. In this Privacy Policy, sensitive personal data or information provided by the user at the time of registration and while using our services are considered as a part of personal information.

In order to provide our customers with the services, processing of the information relating to the customer is required. We collect and store your personal information during the course of user associations with us. Personal information may include:

Name
Phone number
Residential address
Email address
Password
Date of birth
Documents such as Citizenship certificate, PAN, VAT

We may also collect information about you from other sources, such as through your contact with us, including our customer support team.

How We Use the Personal Information We Collect:

Paytime collects your personal information for the variety of regulatory and business reasons. We use information we collect for the following purposes:

To provide PayTime Services and customer support;
To process transactions and send notices about your transactions;
To verify your identity, including during account creation and password reset processes;
To respond to your request for service or assistance
To perform market analysis, market research, business and operational analysis
To manage risk, or to detect, prevent, and/or remediate fraud or other potentially prohibited or illegal activities;
To detect, prevent or remediate violations of policies or applicable user agreements;
To improve the Paytime Services by customizing your user experience;
To manage and protect our information technology infrastructure.

Protection of information:

We are aware of the importance of the data we collect from our website and therefore we use advanced, physical, technical and administrative security measures to protect such information. We take reasonable precautions to protect such information from loss, misuse and unauthorized access, disclosure, alteration and destruction. We use technologies like firewalls, data encryption, physical access control to our data center and information access authorization control.

Disclosure and transfer of personal information:

We may use some of your information for internal assessments, customer support, customer identity and related activities.

We may transfer personal information or other information required for completing the transaction to the third parties and our merchants. While we are required to comply with the instructions of our Merchant, we are still committed to protecting the confidential information of our customers, and have adopted this Policy to protect Personal Information.